We collect information about you when you:
We also collect information, such as usage statistics, by using cookies, server logs, and similar technologies.
We collect information that you provide directly to us. For example, we collect information that you provide when you create an account, choose a viewing filter, rate or comment on content, add items to your Favorites, communicate with us (via email, a contact form, postal mail, or otherwise), or make purchases on the website.
In order to use certain features (like make a purchase), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, and username.
If you make purchases, we collect data as necessary to process your order. This includes the last 4 digits and type of credit card used.
In order to process your payment we use third party payment processors, including Square. Your payment will be processed by Square via a payment gateway.
For security, KOSLifestyle.com does not collect or store sensitive cardholder data, such as cardholder name, full credit card numbers or billing address data.
Communication and Support
If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, browser version, operating system, IP address, and any other data you provide or that we collect through automated means (covered below).
When you access the website, we collect certain data by automated means, including:
Technical information such as your IP address, type of device being used to access the website, browser and operating system type and version, and similar system data (“System Data”).
Log and Usage Data
Data about your usage of the website, such as the website that referred you (if applicable), pages viewed, videos played or downloaded, date and time when you log into your account , and other data regarding your use of the website (“Log and Usage Data”).
Country-Level Geographic Data
We attempt to determine what country you are accessing the website from based on your IP address (“Geographic Data”).
In addition to data that you provide, we use tools like cookies and web beacons, as well as analytics services and advertising providers to gather data. Some of these tools offer you the ability to opt out of data collection.
We use the data we collect through your use of the website to:
We retain the personal data we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected, to perform our contractual and legal obligations, and for any applicable statute of limitations periods for the purposes of bringing and defending claims.
With Service Providers, Contractors, and Agents
We share your data with third-party companies who perform services on our behalf, like payment processing, data analysis, fraud detection, marketing and advertising services, email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
As part of our use of third-party analytics tools like Google Analytics, we share certain Account Data, System Data, Usage Data (as detailed above), or de-identified data as needed. De-identified data means data where we’ve removed things like your email address and replaced it with a number that is not directly tied to you.
For Security and Legal Compliance
We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
We can disclose or use aggregate or de-identified data for any purpose.
With Your Permission
You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update your account from within the website, and can also contact us for individual rights requests about your personal data.
You can choose not to provide certain data to us, but you may not be able to use certain features of the website.
You may update, correct or delete your account information by editing your account settings.
The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.
You can control messages that you receive from KOSLifestyle and third parties by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional messages regarding the website, including administrative confirmations and order confirmations.
We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email through our contact us.
Rights that you may have, depending on the country in which you live, include:
If you have any questions about your data, our use of it, or your rights, you may contact us at using our contact us forum.